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2000008O Requisition #
Job Title: Technical Trainer                                                     REQ# 2000008O
 
Position Overview

As a Technical Trainer this individual will be responsible for delivering technical courses to internal and external customers.  Training assignments will include providing instruction for both hardware and software products at Datacard Training facilities and at customer locations throughout the world.  This position will be based in Shakopee, MN.


Responsibilities:

Technical Training Course Delivery - Key Actions/Activities – 60%

  • Plan, organize, and conduct training classes following approved training curriculum and adhering to department policies and procedures
  • Instruct participants using an appropriate mix of media and methods including, but not limited to, classroom presentations, skill practice activities, web-conferencing, and multimedia self-study
  • Conduct follow up evaluations to determine effectiveness of course materials and delivery

Technical Training Course Maintenance - Key Actions/Activities – 10%

  • Maintain existing course curriculum to ensure that materials contain current product information and user and service processes and procedures

New Product Knowledge Development - Key Actions/Activities – 30%

  • Work with cross-functional colleagues to become a Subject Matter Expert on all assigned products

Basic Qualifications:
  • Technical Associates degree with 2+ years of relevant experience
  • 2+ years’ experience delivering technical software and/or hardware training
  • Ability to travel up to 20% of time
  • Must be able to lawfully work within the US and have unrestricted work authorization for US
Preferred Qualifications:
  • Bachelor’s degree
  • Experience/knowledge of card personalization industry
  • 2+ years’ experience supporting Datacard products on a regular basis
  • Multi-lingual capability
 
About Entrust Datacard

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.


Join us. Together we’ll create solutions for a more connected, mobile and secure life.


For more information, visit www.entrustdatacard.com. Follow us on Instagram, Facebook and LinkedIn. 

 

Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


NO AGENCIES, NO RELOCATION

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