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Technical Product Support- Tier 2

Operations/Manufacturing/Customer & Technical Service
1900009Y Requisition #
Thanks for your interest in the Technical Product Support- Tier 2 position. Unfortunately this position has been closed but you can search our 135 open jobs by clicking here.
Basic Qualifications
  • Associates degree in Information Technology or equivalent
  • 2+ years of experience in an IT environment
  • Must be able to lawfully work within the US and have unrestricted work authorization for US
Preferred Qualifications:
  • Proficient problem solving and troubleshooting skills
  • Experience in general networking technologies and concepts
  • Experience configuring and maintaining Windows Server associated tool and utilities.
  • Previous experience in a customer service environment
  • Previous job experience in the Financial Institution industry
  • Advanced technical education
  • Professional technical certification such as A+, MCSA, MCSE or similar
  • Networking and/or Software Certificates such as Network+ and CCNA
  • SQL, IIS, TCP/IP, VMware, Cisco, SAN, LAN/WAN knowledge and experience
  • Experience supporting remote and mobile users and computing/communications
  • Experience with systems backup and recovery technologies
  • Excellent verbal communications and customer skills
About Entrust Datacard

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.


Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit Follow us on Twitter, YouTube and LinkedIn.


Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.



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