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Engineering/IT/Security/Software Development
190000BT Requisition #

Technical Author
Location: Cambridge, United Kingdom
Category: Engineering/IT/Security/Software Development

The purpose of this role is to work within a Security Product Engineering Team at nCipher Security in Cambridge, producing high quality, technical, customer-facing documentation. nCipher Security, an Entrust Datacard company, is a leader in the general-purpose hardware security module (HSM) market. Our cryptographic solutions secure emerging technologies such as cloud, IoT, blockchain, and digital payments. You’ll be a member of small technical writing team in Cambridge, working with agile development teams who are also mostly Cambridge-based.

  • Write clear, jargon-free technical documentation for customers who want to install, use, and customize our security products.
  • Collaborate with the Engineering team to research and originate new content.
  • Build good relationships with Product Managers, Developers, and Tech Support.
  • Experiment with innovative ways to make our technical content meet the evolving needs of our customers.
  • Edit and improve technical documents written by peers or the wider Engineering team members.
  • Support other teams in the delivery of compliance and certification documentation.

Essential qualifications and skills

  • Bachelor’s degree in a technical discipline, equivalent qualification or experience.
  • 3 - 5 years technical writing experience in an agile software development environment
  • Experience with git
  • Able to achieve at least Baseline Security Clearance
 Preferred qualification and skills
  • Experience of “Docs like code” practices
  • Familiarity with SAFe (Scaled Agile Framework)
  • Proficiency with Madcap Flare
  • Knowledge of security software and hardware products
  • Experience of CLI, scripting, and creating API and SDK documentation

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