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Systems Engineer Core Infrastructure (O365)

Engineering/IT/Security/Software Development
2000009Z Requisition #

Systems Engineer – Core Infrastructure                                                                                                       REQ# 2000009Z


Position Overview: 

Entrust Datacard is seeking a Systems Engineer to operationalize, support and solve complex business and technology problems related to our O365 tenant with a primary focus on our Exchange Online and on-premise instances, Azure AD, Active Directory and various email security platforms. This individual will play a key role in partnering with internal and external stakeholders to provide key products and services used by our rapidly growing and evolving Entrust Datacard business. This individual will be responsible for gathering and turning requirements into working solutions by building and delivering stable O365 and email platforms and services. This position also requires foundational skills in server virtualization as well as a deep knowledge and experience in directory services, DNS, and related security solutions. This position will report to the Sr Manager, Core Infrastructure (US) along with a dotted line report to the Sr Manager, IT Ops (UK)


Strategic Responsibilities:

  • Participate in the planning of services that have enterprise impact including design, lifecycle management and total cost of ownership in the area of responsible platform ownership
  • Collaborate and strategize with Information Security and other project teams to gather functional and technical requirements and implement supporting solutions as required.
  • Evaluate new technologies and participate in related decision-making efforts
  • Apply and maintain knowledge of current and emerging technologies within specialized area(s) of the email technology domain.
  • Stay current with Entrust Datacard’s technical capabilities, infrastructure, and technical environment.
  • Follow IT and Security standards, policies and procedures.


Operational Responsibilities:

  • Platform administration of Office 365/Exchange Online
  • Platform administration of all on premise infrastructure for Exchange 2013/2016, Cisco IronPort and Symantec MessageLabs email security platforms. Includes server/system component/application installation and configuration and patch management
  • Active Directory and other directory services administration, including DNS and DHCP
  • Group Policy creation and troubleshooting
  • Write and work with Microsoft PowerShell scripts
  • Conduct testing and debugging at the platform level
  • Server OS troubleshooting, resolution and root cause analysis on Windows 2008/2012/2016/2019 servers
  • Respond to support and project requests, participate in a 24x7 on-call support rotation and off-hours maintenance windows
  • Provide suggestions for handling routine and complex technical problems, escalating issues when appropriate
  • Develop plans and schedules, estimate resource requirements, and define milestones and deliverables.
  • Create and improve standards and best practices to ensure high-performance, scalable, repeatable, and secure deliverables
  • Participate in disaster recovery planning activities.
  • Develop logical and physical infrastructure models. 
  • Cross-training of other team members as required


Essential Qualifications

  • Experience working in medium and large size IT Infrastructure Organizations
  • Experience working in an Exchange/O365 systems administration role
  • Experience with administration of Active Directory in a medium to large size organization  
  • Experience working with server hardware on Intel x86_64 platforms
  • Experience working in a virtualized environment (VMWare ESX vSphere 6.x) 
  • Must be able to lawfully work within the UK and have unrestricted work authorisation for UK 



Preferred Qualifications:

  • College or University degree
  • MCSA or MCSE with a specialisation on Exchange and/or Office 365
  • Experience working with NetApp Storage hardware and VMWare vSAN software environments
  • Veeam Backup


About Entrust Datacard:

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit Follow us on Twitter, YouTube and LinkedIn.



Entrust Datacard Corporation is an EOE employer.



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