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Sr Cloud Engineer

Engineering/IT/Security/Software Development
190000K4 Requisition #

Entrust Datacard is currently looking for a Cloud Engineer to join our Cloud Infrastructure Services team in support of our Commercial services. This position will be based in Ottawa, Ontario and will report to the Manager, Cloud Infrastructure Services.

Position Overview: 

The IT Cloud Engineer role will serve as a key member of the Cloud Infrastructure Services team and will be responsible for the networking, computing and storage for the Commercial services environment. This will include responsibility over the infrastructure (Compute, Storage, Network) planning, build-out (deployment), creation and maintenance of required documentation, as well as monitoring and operational tasks, including ensuring the normal day-to-day operational integrity of the infrastructure and troubleshooting issues to ensure the stability of the service.

  • Subject matter expert in planning, build, deployment and support of VMWare virtualized platforms with Windows and Linux guests
  • Subject matter expert in support networks, specifically Cisco and Palo Alto
  • Subject matter expert in planning, build, deployment and support of NetApp storage platforms
  • Subject matter expert in resilient deployments of all infrastructure components
  • Ensure infrastructure services fulfill resiliency and disaster recovery requirements
  • Assist in the deployment and support of networking, security and various compute platforms
  • Monitor the performance and availability of deployed infrastructure
  • Ensure regular maintenance of infrastructure components including patch management and end of life planning
  • Write and review infrastructure design documents, build books and run books
  • Write and review ansible and python scripts for automation
  • Ensure compliance with change control processes and adherence to compliance standards and policies.
  • Proactively identify problems and capacity constraints using available capacity and monitoring tools
  • Participate in planning and design discussions around infrastructure support best practices such as:
    • Automation tools
    • Monitoring requirements
    • Backup requirements
    • Secure management of infrastructure
  • Participate in day-to-day infrastructure operations, technical guidance and support issue resolutions, including duty pager support throughout the workday, evenings and weekends; in accordance with published Service Level Agreements.

Basic Qualifications
  • Degree in computer science, information systems, business administration or equivalent experience or education is required.
  • Minimum 5+ years IT experience
  • 3+ years of Cisco networking experience
  • 3+ years of High Availability, High Security environments and the requisite rigor needed to operate in that environment
  • 3+ years of experience deploying infrastructure for IT services specifically
  • 3+ years working with enterprise class Compute / Storage / Network design
  • Ability to develop scripts to automate infrastructure activities
  • Must have ability to travel freely to the USA and internationally.
  • Respond to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows
  • Must be able to lawfully work within Canada and have unrestricted work authorization for Canada
Preferred Qualifications:
  • Experience with ESX, VCenter, VSAN, Hyper converged technologies
  • Experience with Cisco UCS
  • Experience with Cloud Infrastructure (AWS or Azure)
  • Experience with F5 BIG-IP (LTM, GTM, ASM)
  • Experience with Cisco (IOS and NX-OS) switching, routing
  • Experience with VMWare HorizonView
  • Experience with Symantec NetBackup/Veeam
  • Experience with Netapp Storage platforms
  • Experience with RHEL, CentOS and Windows operating systems administration
  • Experience with deployment automation and scripting tools such as Ansible, Python, PowerShell/PowerCLI
  • Experience with Microsoft Hyper-V
  • Knowledge of PKI, SSL or Identity technologies
  • Knowledge of ITSM/ITIL process
  • Detailed infrastructure documentation skills
  • Global/International Data Center experience
About Entrust Datacard

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit www.entrustdatacard.comFollow us on Twitter, YouTube and LinkedIn.

Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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