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Engineering/IT/Security/Software Development
20000021 Requisition #

As a member of the nCipher, an Entrust Datacard Company, global Engineering team, the Product Interoperability Validation Engineer will be involved in replicating complex customer problems, analyzing for root causes, recommending remediation procedures or best practices and documenting test methods, processes and knowledge bases.  In addition, this position is responsible for validating proper interoperability of nCipher products with third-party software. 

Learn more about Entrust Datacard and how we have built Trusted Connections the past 50 years by clicking the following link:


This is a multi-disciplined role; the successful candidate should be able to perform hardware/software setup in a variety of lab configurations located in our Sunrise, FL office.  This will include various OS platforms, storage products, databases, security protection software, HA clustering software, etc.  The candidate must be a strategic thinker, well organized and able to work within fast paced engineering environments and is also expected via collaboration with the broader Technical Support, QA and Developer teams to drive continual improvements to our processes and methodologies, all with the goal of continually improving the product quality and customer experience.

For these, this position will:
  • Work closely with global engineering teams on customer escalation issues to ensure timely to resolution

  • Configure and duplicate the customer’s environment where necessary to replicate the issues for diagnosing

  • Identify the root causes and use this information to improve continuously within support & field service teams

  • Work closely with global development teams to diagnose issues and validating fixes


    This is a dream job for an individual who likes to develop and maintain proficiency across a wide variety of enterprise-class hardware and software products. 


Basic Qualifications
Experienced engineer, with minimum of 3 years of relevant work experience to the technical skills below:
  • Experience in system admin or system level testing on multi-platform (Linux, UNIX and Windows) and having strong knowledge of the hardware, software application, networking and complex security within the IT infrastructure.
    • Must be familiar with OS configuration
    • In-depth and technical understanding of:
      • File Systems and Storages
      • Databases (SQL and noSQL)
      • High Availability and Fault Tolerance
      • TCP/IP networking
      • Client-server architected environments
    • Data security experience strongly desired in the fields of:
      • Encryption
      • Key Management
      • Access controls
  • Skills in C, C Sharp, Java, JavaScript, Python and/or shells scripting
  • Experience with  big data and Hadoop File System (e.g. Hortonworks, Cloudera, Big Insight or MapR)
  • Experience with cluster technologies (MS, Veritas, Sun Cluster, HACMP or Oracle ASM)
  • Experience with databases, particularly with Oracle, Sybase, DB2, or MongoDB
  • Excellent problem solving and debugging skills
  • Must have good written& verbal communication skills and excellent track record of success.
  • Ability to interact professionally with customers, communicate effectively with team members and collaborate with all levels of the organization.
  • Good working knowledge of virtualized server technologies and cloud services
  • Knowledge of remote configuration management tool (e.g. Chef, Puppet) is highly desired
  • Experience with performance and/or security testing is plus
    Educational Requirements
  • Bachelor’s degree in Computer Science, Computer Engineering or similar field
About Entrust Datacard
Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.
Join us. Together we’ll create solutions for a more connected, mobile and secure life.
For more information, visit Follow us on Twitter, YouTube and LinkedIn.
Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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