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Senior Sales Support, Channel

1900006J Requisition #

Position Overview: 

The Senior Channel Program Specialist will collaborate closely with the Global Channel Sales teams to support the operational aspects of channel partner life-cycle activities, channel programs and initiatives. The Senior Channel Program Specialist will also be responsible for various reporting activities, data updates for various internal systems and applications, and will perform the accountabilities detailed below (and other duties as assigned). This position reports to the Director of Global Channel Operations.

Learn more from the hiring manager here:



·       Identify opportunities for channel process improvements, including identifying and implementing automation tools  for partner recruitment, quota assignment and performance reporting, , on-boarding/off-boarding, and legal/contract processing.

·       Organize and present partner program and performance data to help guide decisions.

·       Manage access credential systems for the partner Learning Management System and partner portals.

·       Manage the channel partner on-boarding process as assigned by the Channel Operations team.

·       Manage new partner setup, partner plaques, partner certificates, and welcome kit distribution process.

·       Manage, clean, and maintain current global partner information in the CRM.

·       Collaborate with the company’s channel managers, perform partner mapping and analyze channel performance data to highlight trends.

·       Work with the channel operations team to help deliver defined channel programs and projects.

·       Conduct research and/or surveys channel managers as directed by the Director of Global Channel Operations.

·       May design and implement measurements to analyze program effectiveness and quantify revenue generated from executed channel programs.

·       May have opportunity to collaborate with channel marketing to create communications.

·       Perform a variety of support services for the department as needed.

Basic Qualifications

·       Bachelor’s Degree in Business, Marketing or related field

·       5+ years related  work experience – Sales Operations, Channel Operations, or other Customer-focused sales support role

·       2+ years data analysis experience translating revenue, research or costs into meaningful facts and identifiable trends

·       Proficient in Microsoft Office applications including Outlook, Word, Excel and PowerPoint

·       Strong written and oral communication skills



Preferred Qualifications:

·       Experience working with

·       Experience in writing creative sales communications/newsletters

·       Proficient in Tableau

·       Demonstrated sense of initiative, urgency, accuracy and follow through.

·       Ability to work independently and as a contributing team member

·       Exceptionally organized and detail-oriented

·       Ability to work effectively with a global channel team

·       Desire for continual process improvement



About Entrust Datacard


Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit Follow us on Twitter, YouTube and LinkedIn.



Entrust Datacard Corporation is an EOE/AA/Veteran/People with Disabilities employer.






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