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Senior Installed Base Support

Operations/Manufacturing/Customer & Technical Service
200000EC Requisition #
Senior Installed Base Support - Career Growth, Flexibility and Collaboration!  Location: Shakopee, MN

Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment.  Our team makes an impact!!   To see how we secure a world in motion, visit

  • The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
  • We believe: Securing identities is most effective when we value all identities.  We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard.  From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another.  And, of course, to be themselves.
  • The Position: Oracle Installed Base is a centralized repository of information for products and their tracking details including location, status, ownership, party role and contact relationships. It also supports the creation and maintenance of Oracle Installed Base configurations.
    • We offer flexibility
    • We offer a diverse work environment
    • Futureproof your career with a job in information security

How you will make an impact:   

  • Maintain integrity of the data that is entered into the Installed Base
  • Inactivate, merge, and maintain all information in Installed Base on an ongoing basis using the established processes and approvals
  • Act as subject matter expert on Installed Base for departmental projects


  • High School Diploma or equivalent education or work experience
  • 2+ years of customer service experience
  • 40 WPM on full keyboard utilization
  • Exhibits agility and flexibility to adjust to changing demands
  • Ability to engage and interact with various teams with impact and influence
  • Proficiency with Oracle EBS, specifically for order management and TCA, and Microsoft Excel

The Location: This position is based at our global headquarters in Shakopee, MN. This is a great place to live!

Why Should You Apply?
  • Leader in the security industry
  • Friendly, supportive & knowledgeable teams
  • Opportunities for on-the-job training
  • You’ll help secure identities!

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For more information, visit  Follow us on, LinkedIn, Facebook, Instagram, and  Youtube.

Entrust Datacard Corporation is an EOE/AA/Veteran/People with Disabilities employer.


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