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Accounting/Finance/Human Resources
190000AJ Requisition #
Position Overview: 

The Senior International Credit & Collections Analyst is responsible for the overall management and administration of credit and collection activities of accounts receivable for the assigned global customer accounts.  The International Credit & Collections Analyst will perform the accountabilities detailed below and other duties as assigned.


Credit Administration                                                                                                                                      45%

Key Actions/Activities

  • Solicits payment on overdue accounts to ensure achievement of Entrust Datacard Corporation’s DSO/CEI targets
  • Investigate the credit worthiness of new customers
  • Establish a line of credit or terms for the customer(s)
  • Maximize revenue by the timely release of credit orders
  • Review, approve and manage Letters of Credit for your assigned channel
  • Run and analyze aging reports on assigned accounts
  • Perform account reconciliation and research to conduct accurate customer communication and collection
  • Manage account credit limits and payment terms to minimize financial risk to Entrust Datacard
  • Monitor credit compliance by keeping abreast of credit practices, commercial laws and general accounting practices

Problem Resolution                                                                                                                            25%

Key Actions/Activities

  • Assist existing customers with questions on their accounts.
  • Resolve problems which may delay timely customer payments including: pricing, tax, shipping or invoicing errors or issues.   
  • Must possess analytical skills to help customers reconcile their accounts or payments 
  • Partner with the country or channel managers when orders go on hold for non-payment or other credit issues and maintain an open line of communication with the sales channel so they can help resolve the issues in a timely manner, if necessary
  • Partner with Sales to inform them of credit holds that may be impacting customers’ outstanding orders

Controls & Compliance

Key Actions/Activities                                                                                                                         30%

  • Manage assigned accounts to ensure achievement of Entrust Datacard Corporation’s DSO/CEI targets
  • Keep abreast of credit practices, commercial laws and general accounting practices and monitor our compliance with them
  • Utilize and monitor proper procedures for seeing a Letter of Credit through from initial receipt of the draft from the customer to final receipt of payment from the bank in accordance with UCP 600 rules
  • Maintain accurate and current information on all assigned accounts

Basic Qualifications:
  • High School Diploma
  • Minimum 5  years in business-to-business Credit and Collections experience
  • Bilingual (Spanish)
Preferred Qualifications:
  • Associate’s Degree or Bachelor’s Degree
  • 7+ years of business-to -business International credit and collections experience
  • 5+ years of hands on Letter of Credit experience
  • Knowledge of Incoterms 2010 and UCP600
  • Experience understanding Dun & Bradstreet or other outside credit reports and making credit determinations based on the findings of all information compiled.
  • Prior experience with Oracle or other ERP system
  • 2+ year’s experience working with the Microsoft Office Suite of products, especially Excel
  • Able to work under tight deadlines while managing frequent interruptions
  • Prior experience working with sales, customer service and direct customers to resolve past due balances
  • Ability to deal calmly and effectively with customers via telephone while maintaining and promoting a positive image of Entrust Datacard  Corporation
  • Interpersonal skills sufficient to develop and maintain cooperative working relationships with both customers and colleagues, along with the willingness to be a team player. Strong analytical and problem solving skills
  • Excellent and professional verbal & written communication skills
  • Strong customer service orientation
About Entrust Datacard

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit Follow us on Twitter, YouTube and LinkedIn.


Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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