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190000A3 Requisition #


The Right Person Will:

  • Uses in-depth product knowledge to provide presales technical expertise/assistance to ECS Account Managers.
  • Interact daily with prospects in order to identify, document, and analyze technical roadblocks to potential sales.
  • Provide remote/in-person product demonstrations to customers
  • Provide post sales technical support to ECS customers regarding implementation and deployment of SSL, PKI and Authentication solutons .
  • Assess the severity of customer requests (i.e.: client-specific, environmental, business requirements, etc.)
  • Troubleshoot, replicate, and escalate when needed to resolve the problem. Keep customers informed with status reports.
  • Provide timely, reliable, and professional service.
  • Work with Product Management and Development to provide customer feedback and assistance with roadmap prioritization.
  • Content Creation and Presentation delivery for customer Webinars and product overviews
  • Provide Technical product training to customers, partners and internal Entrust Datacard staff
  • Determine methods and procedures on new assignments, and may provide guidance to other personnel.
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Qualities Top Candidates Need:

  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
  • Authentication expertise is a must!
  • Previous cloud or SaaS experience
  • Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • Experience working as a technical lead in a pre-sales software environment.
  • Professional communication, presentation, analytical, and problem-solving skills.
  • Extensive knowledge of all popular PC/Workstation operating systems, networking infrastructures, and web/client and web server environments.
  • Extensive knowledge of network and internet security technology.
  • Excellent independent judgment and planning abilities.
  • Must have unrestricted work authorization for the USA/Canada and ability to travel freely internationally.

It Would Be Great If You Also Have:

  • 5 years previous related experience.
  • Experience with digital certificates or digital security solutions

What Makes Us Great:

  • Each Other – Top Talent
  • Values-based company
  • Growing company = Opportunities
  • Competitive salary + bonus incentive plan
  • Flexible work environment
  • Medical, dental, 401k plan, PTO, training budget
  • Global Recognition program, EDC Cares global giving and volunteer initiatives

Value Proposition:

Entrust Datacard plays with a full deck of financial, identification, and security products. The company offers card printers, laminators, digital cameras, engravers, mail handlers, and software that organizations use to manage, customize, and issue personalized credit and ID cards.  It also provides software and services that ensure the privacy of electronic communications and transactions. 


Entrust Datacard products are used by financial institutions (credit cards, smart cards), corporations (badges), and government agencies (passports, national ID cards) in more than 120 countries. Entrust Datacard was created in 2014 when DataCard bought Entrust.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit Follow us on Twitter, YouTube and LinkedIn.


Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

No Agencies, No Relocation

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