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19000052 Requisition #
Quality Engineer II                                                           REQ# 19000052

Position Overview

Join a talented team of quality engineers at Entrust Datacard improving systems used to print and personalize credit cards, passports, driver’s licenses, national IDs, and more.  As a member of the Quality Engineering group, the Quality Engineer II will be a key member of, and sometimes lead, project teams responsible for supplier quality improvements, production quality improvements, product development quality improvements, and cost reductions. Our solutions utilize a broad range of printing technologies and a variety of mechanical and electro-mechanical components and processes, including injection molded plastic, sheet metal, machining, rubber molding, power transmission, DC motors, lasers, and sensors. To be successful in this position you will be able to adapt, build cross-functional relationships, and navigate a complex, matrix organization. Join the team at Entrust Datacard and work on creating products that matter.


Engineering, Manufacturing, and Supply Chain                  _____________                                                                                50%

  • Support materials resource development in the development of new products and enhancements to new products
  • Apply appropriate statistical tools to support process, material, and product quality standards
  • Develop or contribute to development and maintenance of policies, practices and standards
  • Provide support to production on quality and reliability issues
  • Support the evaluation and selection of global best-in-class suppliers

Field Product Quality                                                                                                                                                                                     20%

  • Respond to customer complaints related to product quality
  • Manage issue investigation and response
  • Handle communication within all levels of the company, including executive management
Data Analysis                                                                                                                                                                                                    10%
  • Provide data intelligence to help drive projects and business decisions
  • Use Excel and SAP BI (Business Intelligence) to analyze data for the quality group
  • Maintain thorough understanding of business data gathering process and data eco-system
  • Support and maintain ISO 9001 certification through daily work activities
  • All employees are obligated to be aware of Datacard’s Quality Objectives and Quality Policy
Leadership                                                                                                                                                                                                         10%
  • Lead cross functional teams to resolve customer quality issues and improve processes

Basic Qualifications
·         Minimum of 2 years of experience working in manufacturing, quality, or product development
·         Strong written and verbal communication skills
  • Strong data analytical skills using Excel or Minitab
  • Must have basic computer skills and experience with Microsoft Office
  • Ability to travel 10% domestically and internationally
  • Must be able to lawfully work within the US and have unrestricted work authorization for US
Preferred Qualifications:
·         Bachelor’s or Master’s degree in Engineering, Mathematics, or Physics
·         3+ years of experience working in manufacturing, quality, or product development
·         Experience communicating with executive leadership
  • Strong problem-solving skills
·         Experience working with suppliers
·         CQE certification by ASQ
·         Six Sigma Green Belt
·         Experience working with the following tools: DOE, SPC, FMEA, Gage R&R, ISO standards and regulations
About Entrust Datacard
Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.
Join us. Together we’ll create solutions for a more connected, mobile and secure life.
For more information, visit us on Twitter, YouTube and LinkedIn.
Entrust Datacard Corporation is an EOE/AA/Veteran/People with Disabilities employer.

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