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2000001T Requisition #

Product Manager

The rise of digital business is driving increased interactions between people and things, but brings with it risk and the need for trust.  EDC and our core PKI technology is uniquely positioned to help customers accelerate their digital business strategies by establishing trust in their infrastructure and interactions.  Doing so requires new delivery models, innovations, and relationships with key players in a rapidly changing ecosystem.   Public Key Infrastructure is synonymous with the Entrust Datacard brand, we have a great and growing customer footprint, and we’re accelerating investments in these areas. 


Learn more about Entrust Datacard and how we have built Trusted Connections the past 50 years by clicking the following link:



Position Overview: 

The Managed Services Product Manager is a core member of the Certificate Solutions Product Management team and develops and executes product programs that deliver differentiated and compelling service offerings from our global datacenter and cloud platforms.  You will drive both internal and external facing initiatives as an authority on Entrust Datacard Managed Services. As a product owner you will work with engineering teams to define product requirements and interface with global operations to deliver services. The ideal candidate will bring experience and knowledge of commercial cloud technologies from their use in product development and as infrastructure for SaaS applications, as well as DevOps methodologies.


This role is based in our Kanata, Ontario, or Boston, MA offices; remote candidates may be considered, depending on the candidate and at the discretion of the hiring manager.


Key Responsibilities

  • Develop and execute product strategies and roadmap within the boundaries of the defined portfolio strategy.
  • Analyzing markets, identifying and segmenting key customer groups, competitive research, analyzing industry and technology trends, and incorporating these into product plans that optimize the tradeoffs between market opportunities, product content, and product timing
  • Drive product strategy to increase utilization and improve customer experience when using products in commercial cloud environments and DevOps oriented product development
  • Develop and prioritize product requirements and user stories for new products/services as well as enhancements / change requirements for existing products/services to meet changing market and competitive needs.
  • Lead cross-functional teams consisting of engineers, operations, marketing and stakeholders from business units to develop, implement and maintain products as ensure timely deployments of product releases
  • Provide product support to sales, support, customers and other stakeholders.
  • Enable Sales via product training and joint customer presentations, helping the sales team to position the product suite.
  • Help develop and review content sales/marketing collateral (e.g. customer presentations, white papers, competitive briefings, product demonstrations, data sheets, and FAQs)
  • Evangelize solution value proposition and offerings at customer visits, sales training, seminars, and trade shows
  •  Lead the development of thought leadership materials, customer presentations, white papers, contributed articles and in-depth case studies to promote and showcase Entrust Datacard’s PKI products and services.
Basic Qualifications
  • Minimum of 5 years high-tech product-management experience

  • Experience developing, managing or implementing DevOps tools and programs

  • Experience developing, managing or implementing Commercial cloud and or SaaS programs/applications

  • Demonstrated success in leading and influencing cross-functional teams

  • Experience creating specifications for use by both technical and non-technical readers
  • Excellent written communication skills and well-honed presentation skills.  Able to communicate complex issues and findings in a clear, structured manner appropriate for intended audience.

  • Strong project management skills, and well-organized.  Ability to structure and prioritize work in a manner that best fits the team and company needs.

  • Must have unrestricted work authorization for USA, Canada, Asia and Europe.

  • Ability to travel internationally up to 25%.

Preferred Qualifications
  • Bachelor’s degree in business, computer science, or related technical discipline

  • Experience with PKI, IoT and Cryptographic technologies including hardware security, within enterprise and government applications an asset

  • AGILE development processes experience

  • Experience working with SaaS based solutions or managed services

  • Experience in the Identity Management, IT Security or Web Security space

  • Cloud architecture experience
Personal Characteristics
  • Highly collaborative team player with a “whatever it takes” mentality.  Able to work in a team environment with members in remote locations.

  • Able to work autonomously and manage multiple ongoing projects.

  • Flexible and comfortable to perform in unstructured or ambiguous situations and adapt as business evolves.

  • Ability to think strategically, holistically, and from a customer viewpoint.

 Interested?  Contact me directly!

About Entrust Datacard

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For information, visit and  Follow us on Twitter, YouTube and LinkedIn.

Entrust Datacard is an Equal Opportunity Affirmative Action Employer.




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