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Prin Tech Support Agent

📁
Operations/Manufacturing/Customer & Technical Service
📅
190000I4 Requisition #
Thanks for your interest in the Prin Tech Support Agent position. Unfortunately this position has been closed but you can search our 46 open jobs by clicking here.

Basic Qualifications:
  • Knowledge of Enterprise implementations specific to security products
  • Service delivery experience supporting technical products
  • Excellent communication (written and verbal) and presentation skill
  • Ability to think critically (internal and external to the company) and take a process view to solve problems and make decisions
  • Ability to influence and build relationships across teams and across all levels of the organization
  • Strong customer orientation and commitment to excellence
  • Some travel may be necessary on a as required basis
 
Preferred Qualifications:
  • Four year degree (CS or EE preferred)
  • Must have at least 2 years’ experience with the Administration Services Product suite
  • Must have at least 2 years’ experience with the Security Manager Product suite  
  • Knowledge of Web and Application servers for use with 3rd party products
  • Experience supporting a diverse global client base
  • Understanding of C++ and Java APIs
  • Experience with ITIL based Service related activities, particularly in a SaaS model
  

About Entrust Datacard

 

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, visit www.entrustdatacard.com. Follow us on Twitter, YouTube and LinkedIn.

 
 

Entrust Datacard Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

 
NO AGENCIES, NO RELOCATION
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