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Cloud Services Engineer

Engineering/IT/Security/Software Development
1900007F Requisition #

Why Join the team:

As a hosted/cloud service, we get to work with all the same sorts of exciting technologies most IT and IT security jobs do.  However as a PKI service, a growing but niche technology, there is always something more to learn, that you wouldn’t get exposed to in the majority of IT or even IT security industry roles.  PKI provides constant professional growth where there are always interesting problems that you can’t simply google the answers to. PKI is at the heart of identity security thus making this work not only challenging but fulfilling.


Operations - 50%
  • Maintain existing cloud services – patch existing systems, deploy new components based on customer demand.
  • Identify and implement improvements to our systems (performance, security, etc.). Implement system enhancements (software/hardware updates) that will improve the performance and reliability of the system.
  • Deploy and configure monitoring solutions and components to ensure all systems are being properly checked for service and performance issues.
  • Perform incident analysis and resolution.
  • Perform problem analysis following any service issues to prevent recurrence.
  • Participation in the on-call rotation.
Design/Deploy – 50%
  • Design or provide specifications for hardware/software.
  • Analyze, install, acquire, modify and support operating systems, applications, databases or utilities software.
  • Perform product evaluations and make product recommendations.
  • Review and assess system vulnerabilities to determine appropriate solutions to address any findings on a continuous basis.
  • Create and build upon existing automation foundation to script the execution of operations and deployment tasks.

Testimonial from an Experienced Architect:

In almost 10 years I’ve never felt that the company or the job can’t offer me something to continue learning, problems to keep solving.

Basic Qualifications:
  • 2 year technical degree or Bachelor’s degree in Computer Science, Information Systems, or a related discipline
  • 5+ years IT experience
  • 2+ years of High Availability, High Security, Internet Datacenter Experience and the requisite rigor needed to operate in that environment
  • Strong Authentication and Identity Management Platform Experience
  • Detailed design skills for all application components in the web, app, and data layers.
  • Detailed application documentation skills and experience
  • Design and deployment experience with most of the following technologies:  Apache Tomcat, VMWare, Red Hat Linux, PostgreSQL, and SafeNet HSMs
  • Design or provide specifications for hardware/software
  • Analyze, install, acquire, modify and support operating systems, applications, databases or utilities software
  • Perform product evaluations and make product recommendations
  • Must have unrestricted work authorization for Canada and ability to travel freely to Canada and internationally

Preferred Qualifications:

  • Familiarity with PKIs and related technologies (LDAP directories, HSMs, OCSP) and security practices
  • Knowledge of ITSM/ITIL
  • Working knowledge of Entrust suite of PKI/SSL/IDG products (training will be provided, if required)
  • Working knowledge of RedHat Directory Services
  • Experience delivering enterprise-scale technical service via IaaS-enabled infrastructures
  • Hands-on experience with Safenet or nCipher Hardware Security Modules
  • Knowledge of networking and network devices (Cisco, Juniper)
  • CCNA, RHCE, VCP, CISSP or similar certification
  • Proficiency in Java, Python, C++ programming and other languages will be a strong asset
  • Familiarity with automation platforms such as Ansible and Chef.
  • Working knowledge of PKI policy and audit compliance

Entrust Datacard encourages applications from all qualified candidates. Contact us at if you need accommodation at any stage of the application process or want more information on our accommodation policies.


Entrust Datacard Limited is an EOE/People with Disabilities employer.


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